SILVERSANDS CASINO

PROS	CONS
Local Currency Support (ZAR)	Limited Game Provider Diversity
Long Track Record / Experienced Operator	No / Few Live Dealer Games
Good Welcome & Bonus Offers	Steep Wagering Requirements
Wide Range of Payment Methods	Withdrawal Delays & Verification
Responsible Gambling Tools	Older / Outdated Interface

Silversands Casino Review

At Casino BOSS, we take a structured and transparent approach to evaluating online casinos. Our comprehensive review process examines every critical aspect, from licensing and security to promotions, registration, and game play ensuring you have all the insights needed to make informed decisions. In this detailed review of the popular Silversands Casino, here’s what you can expect to uncover:

• LICENCING – We verify that Silversands Casino licences ensure a gaming environment as secure as a fortress.
• BONUSES AND PROMOTIONS – A deep dive into the offers available to uncover the best value deals.
• ACCOUNT SETUP – A step-by-step guide to registering with ease.
• PAYMENT METHODS – An overview of deposit options to help you manage your funds smoothly.
• WITHDRAWALS – Everything you need to know about cashing out your winnings.
• GAME SELECTION – A showcase of Silversands Casino´s impressive range of games.
• CUSTOMER SUPPORT – Guidance on how to get help when you need it.
• OVERALL EXPERIENCE – Our final verdict on what it’s like to play at Silversands Casino.

LICENCING

As of October 2024, Silversands Casino operates under License No. ALSI-102404011-FI3, issued by the Gaming Board of Anjouan, an offshore jurisdiction. Previously, the casino was licensed by the Kahnawake Gaming Commission, a regulatory body based in Canada. The casino is owned and operated by Paxson Marketing Ltd., a company registered in St. Vincent and the Grenadines. Silver Sands Casino offers a range of games powered by Real Time Gaming (RTG) and provides various promotions tailored to South African players

What makes Silversands Casino safe

Silversands Casino uses Secure Socket Layer (SSL) encryption technology to protect all banking transactions, sign-up, login, and gaming information. This technology ensures that sensitive data, including passwords and credit card information, remains confidential and secure from potential hackers. The casino’s games are powered by Real Time Gaming (RTG), a platform that has been regularly audited to ensure fairness and randomness. Players can access information about game fairness by clicking on the TST (Technical Systems Testing) logo available on the casino’s website, which provides the most recent audit certificates. Silversands Casino is committed to promoting responsible gambling. They offer self-exclusion options, allowing players to take a break from gambling for a specified period. Additionally, players can set daily, weekly, or monthly deposit limits to manage their spending. The casino also provides a self-assessment test to help players evaluate their gambling behaviour and offers resources for those seeking assistance. While Silver Sands Casino implements these security measures, it’s important to note that it operates under an offshore license and is not regulated by South African authorities. Therefore, South African players should exercise caution and consider the potential risks associated with playing on offshore-licensed platforms.

BONUSES AND PROMOTIONS

In recent years, promotions have become a common feature at online casinos. Operators use these offers to attract new players and keep existing ones engaged. However, many newcomers find it difficult to assess the real value of a bonus and may unknowingly accept restrictive terms and conditions often hidden in the fine print.

To truly make the most of any bonus, it’s crucial to read and understand the related terms and conditions carefully. In the sections below, we’ve closely examined the promotions offered by Silversands Casino and provided a straightforward summary of the key terms to help you make well-informed choices.

Silversands Casino regularly updates its promotional offers, frequently introducing new bonuses to replace older ones. To stay up to date and take full advantage of the latest deals, we recommend opting in for SMS and email notifications from Silver Sands Casino during the signup process.

R400 No Deposit Bonus

New players can claim a R400 free bonus without making a deposit. To activate this offer, register an account and enter the coupon code SSFR400 in the cashier section. This bonus allows you to explore over 200 RTG-powered games. Note that wagering requirements apply, and certain games may be excluded from this promotion.

Welcome Bonus Package – Up to R8,888

Silversands Casino provides a multi-tiered welcome bonus totaling up to R8,888 across your first three deposits:

1. First Deposit: 100% match up to R1,800 using code K3XTG
2. Second Deposit: 75% match up to R3,000 using code TD8FH
3. Third Deposit: 50% match up to R4,000 using code WWYMX

Each bonus has a 10x wagering requirement on the combined deposit and bonus amount.

100% Cashback on First Deposit

After your initial deposit of R200, R500, or R1,000, you can receive a 100% cashback. To claim this, email support@silversandscasino.com with your account details after playing through your first deposit.

200% Signup Bonus up to R1,000

Deposit R50 or more and use the code SIGNUP200 to receive a 200% bonus up to R1,000. This offer carries a 30x wagering requirement on the combined deposit and bonus amount.

Thunder Thursday – Silversands Casino’s Thunder Thursday promotion offers players a 30% bonus on deposits made every Thursday, up to a maximum of R3,000. To claim this bonus, use the coupon code THTH30 when making a deposit of at least R50. This promotion is available weekly and is communicated to players through the casino’s newsletter.

Key Details:

• Bonus Amount: 30% of your deposit, up to R3,000.
• Coupon Code: THTH30.
• Minimum Deposit: R50.
• Wagering Requirement: 10x the combined amount of the deposit and bonus.
• Excluded Games: Blackjack, craps, video poker, baccarat, roulette, Pontoon, Sic Bo, and War.

To participate, ensure you’re subscribed to Silversands Casino’s newsletter to receive the latest promotions and coupon codes. On Thursdays, make a qualifying deposit, apply the coupon code THTH30, and enjoy the bonus.

Daily Happy Hour Bonus Details

• Bonus Amount: 100% match bonus up to R1,888
• Minimum Deposit: R100
• Bonus Codes & Times:
  • HAPPYHOUR: Valid from 10:00 AM to 12:00 PM
  • HAPPYHOUR2: Valid from 11:00 PM to 1:00 AM
• Wagering Requirement: 10x the total of deposit plus bonus
• Redemption Limit: Once per day per player
• Eligible Games: Most games are eligible, but some may be excluded; please refer to the casino’s terms and conditions for specific details.

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How to Claim the Bonus

1. Log in to your Silversands Casino account during the promotional hours.
2. Navigate to the Cashier section and select the Redeem Coupon option.
3. Enter the appropriate bonus code (HAPPYHOUR or HAPPYHOUR2) before making your deposit.
4. Deposit a minimum of R100 to receive your 100% match bonus.

Weekly Promotions & Tournaments

Silversands Casino offers various weekly promotions, including:

• Weekend Bonuses: Use codes like WKND1, WKND2, or WKND3 to receive bonuses ranging from 40% to 50% up to R5,000.
• Free Spins Offers: Participate in promotions like the Spring Wilds event using code MAINPROMO25 to receive free spins and deposit bonuses.

Keep an eye on your email for the latest promotions and tournaments.

Loyalty Program

Earn points every time you play, which can be redeemed for cash bonuses. All players are automatically enrolled in the VIP program upon registration.

Silver Sands Casino offers Super Slots Tournaments, providing players with an exciting opportunity to compete against each other for cash prizes. Here’s a comprehensive overview:

How to Participate

1. Entry Fee: To enter a tournament, players pay an entry fee, which includes:
   • Buy-In: The larger portion contributes to the prize pool.
   • Rake: A smaller fee that supports tournament operations.
2. Tournament Duration: Typically, each tournament lasts 10 minutes, though this may vary depending on the event.
3. Gameplay:
   • During the tournament, players utilize the credits and playtime awarded by their entry fee.
   • As players spin the reels, their credits decrease, and winnings are added to their score as points.
   • At any time, players can check their standing by clicking on the “Leader Board” or “Prizes” buttons within the slot game.
4. End of Tournament: The tournament concludes when either the credits or the playtime runs out. The player’s final score is then posted on the leaderboard, showing their relative position among other competitors.

Eligible Slot Games

Super Slots Tournaments are currently offered for several popular Real-Series Video Slots:

• Loose Caboose
• Crystal Waters
• Texan Tycoon
• Enchanted Garden
• Gold Beard
• Naughty Or Nice
• Triple Twister

These games are favoured for their dazzling graphics, captivating sounds, state-of-the-art animations, thrilling bonus features, and ease of play. They offer a level playing field, as minimal skill or technique is required.

ACCOUNT SETUP

If you’re new to Silversands Casino, you’ll need to create an account before making a Creating an account at Silversands Casino is a straightforward process. Here’s a step-by-step guide to help you get started:

How to Set Up Your Silversands Casino Account

1. Download the Casino Software
   Visit the Silversands Casino website and click the “Download Casino” button. Once the file is downloaded, open it to begin the installation process. If you encounter any issues, temporarily disable your antivirus software and firewall, as they might interfere with the installation.
2. Install the Software
   After downloading, locate the Silversands icon on your desktop and double-click it to launch the installation. Follow the on-screen instructions to complete the setup.
3. Create an Account
   Upon launching the software, select “Create an Account.” Fill in the required personal information, including your name, email address, phone number, and preferred currency (ZAR for South African players). Choose a secure username and password. Ensure all details are accurate to facilitate smooth transactions and withdrawals.
4. Verify Your Email Address
   After registration, check your inbox for a verification email from Silversands Casino. Click the verification link to activate your account. If you don’t receive the email, check your spam folder or contact customer support for assistance.
5. Make Your First Deposit
   Once your account is verified, log in and navigate to the cashier section to make your first deposit. Silversands Casino offers various payment methods, including credit/debit cards, bank transfers, and cryptocurrencies. For South African players, the minimum deposit is typically R50.
6. Claim Your Welcome Bonus
   New players can take advantage of the generous welcome bonuses. For instance, you can receive a 200% bonus up to R1,000 by using the promo code SIGNUP200 on your first deposit. Ensure to read the terms and conditions associated with the bonus.

Playing for Fun or Real Money

• Play for Fun: If you’re new to online casinos or want to familiarize yourself with the games, you can choose the “Play for Fun” option. This allows you to explore the games without risking real money.
• Play for Real: To play for real money and stand a chance to win, select the “Play for Real” option after making a deposit. Remember, real money play requires a funded account.

Need Assistance?

If you encounter any issues during the registration process or have questions, Silver Sands Casino offers 24/7 customer support. You can reach them via live chat or email at support@silversandscasino.com.

PAYMENTS

Depositing and withdrawing funds at Silversands Casino is designed to be straightforward and secure for South African players. Here’s a comprehensive guide to help you navigate the process:

Deposit Methods

Silversands Casino offers a variety of payment options to facilitate easy and secure deposits:

• Credit/Debit Cards: Visa and Mastercard are accepted.
• Bank Transfers: Direct transfers from South African banks.
• Instant EFT: Utilize services like EFTPay, EasyEFT, or SID for immediate transactions.
• E-Wallets: Skrill, Neteller, ecoPayz, and Payz are available.
• Cryptocurrencies: Bitcoin, Ethereum, Litecoin, Dogecoin, Tether, and others.

The minimum deposit amount is typically R50, and deposits are processed instantly without any fees

Withdrawal Methods

When it comes to withdrawing your winnings, Silversands Casino provides several options:

• Bank Wire Transfer: The most common method for South African players.
• E-Wallets: Skrill, Neteller, ecoPayz, and Payz.
• Cryptocurrencies: Bitcoin and other supported digital currencies.

Withdrawal Details:

• Minimum Withdrawal: R300.
• Maximum Withdrawal: R50,000 per day; larger amounts may be paid out in instalments.
• Processing Time: Withdrawals are typically processed within 2 working days, excluding weekends and public holidays.
• Fees: Silversands Casino does not charge any fees for withdrawals; however, standard banking fees may apply depending on your bank or payment provider.

Important Notes:

• All withdrawals are processed to personal banking accounts (check or savings) in South Africa
• A one-time identity verification is required before your first withdrawal.
• If you deposited using a credit/debit card, you may need to submit a fax-back form before withdrawals can be processed 

Mobile Banking

Silversands Casino’s mobile platform is fully optimized for banking functionality. Players can deposit, request withdrawals, and manage their account directly from their smartphones or tablets.

SECURITY & SUPPORT

All banking transactions at Silversands Casino are protected by Secure Socket Layer (SSL) technology to guarantee protection against potential threats and information theft.

For any banking-related queries or assistance, the customer support team is available 24/7 via:

• Live Chat: Accessible on the casino’s website.
• Email: support@silversandscasino.com
• Phone: 0800 983 741 (Toll-free for South African players)

DEPOSITS

WITHDRAWALS

GAMES

Silversands Casino offers a diverse selection of over 300 games, all powered by Realtime Gaming (RTG). This extensive library caters to a wide range of player preferences, ensuring an engaging experience for all.

Game Categories at Silversands Casino

1. Online Slots

The casino boasts a vast array of slot games, including:

• Classic 3-reel slots: Traditional slot machines reminiscent of land-based casinos.
• 5-reel video slots: Modern slots featuring immersive themes and advanced graphics.
• Progressive jackpot slots: Games like Aztec’s Millions, Megasaur, and Shopping Spree II, where the jackpot increases with each spin until it’s won.

2. Table Games

Players can enjoy various classic table games, such as:

• Blackjack (including variants like Super Fun 21)
• Roulette (both single-player and multi-player versions)
• Baccarat
• Craps
• Pai Gow Poker
• Red Dog
• Let ‘Em Ride

3. Video Poker

A variety of video poker games are available, including:

• Jacks or Better
• Deuces Wild
• Bonus Poker
• Double Double Bonus Poker
• Joker Poker

4. Specialty Games

For those seeking something different, Silversands Casino offers:

• Keno
• Crash Games (e.g., Galaxy Blast)

Game Provider

All games at Silversands Casino are powered by Realtime Gaming (RTG), a renowned software provider known for high-quality graphics, fair play, and immersive gameplay.

Mobile Compatibility

Silversands Casino is fully optimized for mobile play, allowing players to enjoy their favorite games on the go. The mobile platform is compatible with both Android and iOS devices, ensuring a seamless gaming experience across various smartphones and tablets.

SOFTWARE

While many online casinos have phased out downloadable clients, Silversands Casino continues to offer this option which is an advantage for players. RTG games often perform better and offer larger collections on the downloadable platform, making it a highly recommended choice. To play at Silver Sands Casino, you can choose between downloading the casino software or playing instantly via your browser:

• Download Option: Download the casino software to your computer for a more immersive experience.
• Instant Play: Access the casino directly through your web browser without the need for downloads.

Silversands Casino is optimized for mobile play, allowing you to enjoy your favourite games on the go. The mobile platform is compatible with both Android and iOS devices, providing a seamless gaming experience without the need for additional downloads.

CUSTOMER SUPPORT

Silversands Casino offers comprehensive customer support to ensure a seamless gaming experience for all players. Here’s how you can get assistance:

Toll-Free Phone Support

• Number: 0800 983 741
• Availability: 24/7
• Note: For payment-related queries, the accounts department is available Monday to Friday, from 9 AM to 5 PM.

Email Support

• General Inquiries: support@silversandscasino.com
• Accounts & Payments: accounts@silversandscasino.com
• Response Time: Typically within 12–24 hours

Live Chat

• Access: Click the live chat icon in the casino lobby for instant assistance.
• Availability: 24/7
• Response Time: Usually under 2 minute

OVERALL EXPERIENCE

Independent Review of Silversands Casino

Silversands Casino is a well-established online casino primarily targeting the South African market. It has been operating since 2004 and is known for its downloadable casino software powered by Realtime Gaming (RTG), a respected provider in the online gambling industry.

Licensing and Security

• License: Silversands operates under the Kahnawake Gaming Commission, a reputable regulatory body that ensures fairness and player protection.
• Security: The casino employs SSL encryption to safeguard players’ personal and financial data, which is industry-standard.
• Fairness: Games use RNG (Random Number Generator) technology audited by independent agencies to ensure unbiased outcomes.

Game Selection

• Silver Sands offers 300+ games, including slots, table games, video poker, and specialty games.
• All games come from RTG, known for quality graphics and engaging gameplay.
• The portfolio includes popular progressive jackpots like Aztec’s Millions and Megasaur.
• The casino also supports mobile play, allowing access to games on smartphones and tablets.

Bonuses and Promotions

• New players enjoy a welcome bonus up to R3,000 over multiple deposits.
• Regular promotions include reload bonuses, cashback offers, and exclusive tournaments such as Thunder Thursday and Super Slots Tournaments.
• Wagering requirements are typical for the industry but always worth reading carefully before claiming bonuses.

Banking

• Supports a range of deposit and withdrawal methods popular in South Africa, including credit/debit cards, EFT, e-wallets (Skrill, Neteller), and cryptocurrencies.
• Minimum deposit is around R50, and withdrawals have a minimum of R300.
• Withdrawals typically process within 1–3 business days.
• A one-time identity verification is required for withdrawals, ensuring compliance with anti-money laundering regulations.

Customer Support

• Available 24/7 via live chat, toll-free phone (South Africa), and email.
• Responsive and helpful support staff with dedicated payment and account support lines.
• Additional resources include FAQs and tutorials to assist new players.

Final Verdict

Silversands Casino is a solid and trustworthy option for South African players seeking a diverse range of games and reliable banking options. It balances a secure environment with entertaining game play and offers strong local support. The requirement to download software could be a downside for some, but it also means a stable and smooth gaming experience once installed.

For players prioritizing mobile instant play or extensive live dealer options, there may be better alternatives. However, for fans of RTG’s game portfolio and a traditional casino feel, Silver Sands remains a top choice.

Frequently Asked Questions

1) What are comp points and how do I redeem mine?

Complimentary (comp) points are generated when you play at the casino. For every R2 which you bet, you receive 1 comp point. Comp points can be exchanged for real funds at the rate of 500 comp points = R1. In order to exchange them, you can go to the cashier menu, and redeem the points from the “My account” tab, or if you are on a mobile device, simply tap on your balance, and you will see how many points you have accumulated and the option to redeem however many you choose to (according to the above rate). Any winnings obtained from comp points redemption are considered free bonus credits and as such are subject to Terms and Conditions as related to free/no deposit bonuses.

2) Why can’t I redeem a free coupon?

You probably haven’t verified your e-mail address yet, so please check your e-mail (SPAM folder included) for the message with the verification link. Please note that players are not allowed to redeem multiple consecutive free bonuses, so if you have already used one (comp points redemption included), you need to make a real money deposit and finish playing with it before redeeming the next one. It is also possible that you have already redeemed this particular coupon, and the free coupons we offer are redeemable once per player only.

3) I made a deposit but the coupon I wanted to use was not redeemed.

Some coupons can be triggered only if the deposit was made via a specific deposit method, so if you used a different one, the coupon could not be redeemed. It is also possible that you exceeded the number of times a coupon can be redeemed over a certain period of time, or that the deposit was not sufficient to trigger the coupon. Please refer to the message you received regarding the promotion as those details are listed there, as well as the Coupons tab where you can see the above upon requesting the coupon.

4) I want to redeem a coupon but it says the code is invalid or has expired.

Please note that Silver Sands Casino is not responsible for any information you might find outside of our official website and the newsletter that we send to our players. If you found a coupon code elsewhere on the Internet, it is possible that it has either expired or we never had such a code to begin with.

5) I have redeemed a coupon and I have balance on my account by then it also says that my balance is R0.

Until you complete the wagering of the coupon you have redeemed, you will only see your winnings as bonus balance, and your withdrawable balance will remain R0. Once the wagering is completed, your bonus balance will be shown as withdrawable one.

6) What is wagering?

Wagering (or more commonly known as playthrough) is the value of the bets placed, regardless of whether these bets win or lose. If you bet R1 and you win nothing on the spin in question, it will count as R1 towards the wagering requirements. If you bet R1 and you will R100 on that spin, it will still count as R1 towards the wagering.

7) I have completed the wagering but I still can’t withdraw.

Please note that the minimum withdrawal is R200. In case you haven’t made a real money deposit already, now it the time to make one, as players who have made no real money deposits don’t qualify for a withdrawal. You also need to have verified your casino account. In order to do that, please send us a copy of your ID, and if you have used a credit or a debit card to deposit (even if it was a virtual one), you also need to provide a card verification form which needs to be filled in and signed by hand. You can find the form on our website (the Banking tab) or you can contact our support team and it will be sent to you via e-mail or over the live chat.

8) I don’t feel comfortable sharing photos of the front and back of my credit card.

You can use a small piece of paper to hide the CVV code at the back and you have also hide the middle 8 digits of the card number, as we don’t need that information. When entering the card number in the respective field of the form, you can use the following format and only put it the first and the last 4 digits of it: 1234 – XXXX – XXXX – 1234.

9) Have you received the documents I’ve sent?

If we have, you will hear back from us within about an hour (depending on our workload). If you haven’t received an e-mail from us stating that your account has been verified, or that we require further information (and it’s been over an hour), please resend them.

10) I haven’t received the e-mail with the verification link or the link doesn’t work.

Then please send us an e-mail from the e-mail address you used to register with, and we will verify it for you. Our e-mail address is support@silversandscasino.com. Please note that players are not allowed to have more than one account with us, so if the system detects that you have created multiple accounts, they will be closed.

11) Can I make a deposit and play while I have a pending withdrawal?

Yes but you need to only use the bank wire deposit method and make a regular EFT to the banking details listed at the bank wire deposit option in the cashier. Please remember to use your username as a reference and to send us a proof of payment from your online banking so we can credit your account. The minimum deposit is R50.

12) I have requested a withdrawal but it still appears as pending. How long does it take?

Withdrawal requests are processed in two full working days excluding the day they were requested, weekends and public holidays. It can then take up to additional 3 working days for the money to reflect in your bank account, depending on the speed of the bank to bank transfer.

13) I have made a deposit but it is not reflecting on my casino account.

Please send us a .pdf proof of payment from your online banking to support@silversandscasino.com and we will credit your account manually with the outstanding balance if needed.

14) I want to update my account information. How do I go about it?

You need to send us the request via e-mail to support@silversandscasino.com (ideally from the e-mail address linked to the casino account) and attach a copy of your ID. Please note that you can’t change your username, and that the password can only be reset on your end using the Forgot password link on the login screen.

15) I have forgotten my password or I just want to change it. How do I do that?

Please click on the Forgot password link on the login screen and follow the steps to reset your password. You can minimize the browser in order to check your e-mail for the security code but don’t close or refresh it as the code will no longer be valid and you will need to start over. Make sure you type the code in as is, all small letters (including the first one) and that your new password is 6-15 symbols long and consists of letters and digits only.

16) I have reset my password but I still can’t log in.

When you enter the wrong password too many times, the system automatically assumes that someone else is trying to log into your account and blocks the account altogether (for security reasons), so you won’t be able to log in even with the correct password. Contact us and we will immediately unblock it for you.

17) I lost my Internet connection for a moment and now the casino keeps trying to redirect me to a spin that I can’t seem to be able to complete.

If that happens and a spin freezes on your account, please clear the cookies and temporary files on your device, restart it and try again, or try accessing the casino on a different one. If that doesn’t work, please contact us and we will terminate the spin in question on our end. Please note though that this will terminate any free spins that you might have left.